Safety, Environment, Management, Quality (SEMQ) was started to fill a gap in the market to provide simplified, user-friendly quality management systems (QMS). This was based on the philosophy that “you don’t change your business to accommodate ISO 9001, but rather integrate ISO 9001 into you current business model”. In doing so, ISO 9001 enhances your business model and shifts your company’s focus to quality and effectiveness.
A quality management system (QMS) is a formalized system that documents processes, procedures, and responsibilities for achieving consistent product or service delivery. A QMS helps coordinate and direct an organization’s activities to meet customer and regulatory requirements and improve its effectiveness and efficiency on a continuous basis. The QMS needs to be specific to the nature of your business, so it is important to tailor it to your needs and ISO 9001 provides general guidelines of what a good QMS must address.